SUPPORT / NÁCAR3D
We are here to help.
Help with your account, access and security. Direct contact without opening a webmail service.
Include your edition (A or B), device and what happened. Do not include passwords, access codes or bank details.
Security: we never ask for your password. Check the nacar3d.com domain before following a sign-in or recovery link.
Your account, step by step.
I have not received the verification email.
Check spam and make sure your address is correct. If it still does not arrive, contact support from your account email. This website does not create accounts or send codes.
I have forgotten my password.
Use the recovery option on the game sign-in screen. If you need help, email support. Never send your password or recovery code.
Does my account work in A and B?
Yes, accounts are shared. A requires age 16 or over and B requires age 18 or over. Access to A does not remove the restriction on B.
I have a purchase issue.
A uses Google Play or App Store; B uses Pay4Coins once payments are active. Keep your receipt. Refunds follow each store’s terms.
I want to exercise my privacy rights.
Email info@nacar3d.com with your request. The Privacy drafts identify the details and procedures that must be completed before publication.